TERMS OF BUSINESS
Unless under training and with an instructor all divers are required to provide proof of a recognised certification appropriate for the dive being booked and equipment being used, and must be able to show suitable, recent experience of similar dives.
Dive Beyond reserves the right to refuse divers to dive if, in the opinion of Dive Beyond the diver is not suitable for the chosen dive for any reason. In this case the diver will be liable for the full charge of the dive.
All Divers agree to abide by Dive Beyond’s Safe Diving Practices at all times, a copy of which is available on request or can be downloaded here.
All divers listed, or spaces booked on a boat booking will be assumed to be the booking, and the charges will be applied to all spaces booked. So PLEASE make sure your numbers are correct.
If booking ‘a boat’ you are booking a minimum of 10 spaces. If you do not intend to have a group of 10 please make sure we know that at time of booking. If not you will be billed for 10.
In all matters relating to the boat booking and boat diving Dive Beyond’s decision is final.
Dive Beyond reserves the right to change dive sites or vessels without notice, due to weather, safety, suitability or any other reason.
Once a dive (or dives) has been booked Dive Beyond will confirm the reservation by email. If you do not receive a confirmation email, please contact Dive Beyond via email or phone.
The person making the booking for themselves or on behalf of a group or club is responsible for ensuring:
1. Numbers are correct as per the booking
2. Dive Beyond has been informed of any cancellations or changes as follows: `
a. Groups of 6 or more cancellations and changes must be at least 7 days in advance
b. Groups of less than 6 cancellations and changes must be at least 2 days in advance
3. All monies due for the dives and any gas or other purchases are paid in full by the end of the days diving
4. Again: All divers listed on a boat booking will be included in the booking, and the charges will be applied to all spaces booked. So PLEASE make sure your numbers are correct.
Your booking is accepted on the understanding that if you have booked for a specific site and the weather does not permit diving that location but an alternative site is diveable, then the dive will take place at the best diveable alternative.
Dive Beyond will make the final decision on the suitability of the weather 48 hours prior to your booking. We will do our best to predict the suitability of the weather for a given dive but cannot be held responsible for non-forecast weather changes!
Rain does not constitute bad weather, merely wet weather!
Unfortunately we cannot predict or advise on the visibility of a given dive site.
Once the vessel has left port the dive will be considered to be taking place.
A full refund (or transfer of deposits to another dive), for dives cancelled by Dive Beyond due to bad weather or unforeseen circumstances, will be organised. Groups or individuals who visit regularly may prefer to use a rolling deposit. A statement of account can be emailed to a group leader or individual at any time on request, through our online accounting system Xero.
In short, we want you to be safe and enjoy your dives and ask you to remember that we are a business. Pulling out of a dive at the last minute costs us money. At the same time, we’re not going to take you out in vile weather and when we make that call, we give a full refund.
We’re here to help. Any questions, just ASK!